Shipping & Returns Policy
Shipping Information
Processing Time:
Orders are processed within 1-3 business days (excluding weekends and holidays). Delivery times vary based on your location and shipping method.
Shipping Options:
- Standard Shipping: 3-7 business days ($5.99 or free on orders over $75)
- Express Shipping: 2-3 business days ($12.99)
- International Shipping: 7-14 business days (cost varies by destination)
Order Tracking:
Once your order ships, you’ll receive a tracking number via email. Track your package here.
Shipping Restrictions:
Some items (e.g., fragrances, jewelry) may have special shipping requirements. Check product pages for details.
Returns & Exchanges
Return Policy:
- 30-day return window for unworn, unwashed items with tags.
- Final sale items (marked as such) cannot be returned.
How to Return:
- Initiate your return via our Returns Portal.
- Pack items securely in original packaging.
- Attach the prepaid return label (if eligible).
- Drop off at any carrier location.
Refunds:
- Processed within 5-10 business days after we receive your return.
- Original shipping fees are non-refundable.
Exchanges:
For size/color exchanges:
- Return the original item.
- Place a new order for the desired item.
Damaged/Defective Items:
Contact us within 48 hours via our Support Form for assistance.
Need Help?
Visit our Shipping & Returns FAQ for more details.