Privacy Policy

1. Information We Collect

When you use coco-lolashop.com, we may collect:

  • Personal Data: Name, email, shipping/billing address, phone number
  • Payment Information: Securely processed via encryption (we do not store full card details)
  • Technical Data: IP address, browser type, device information
  • Usage Data: Pages visited, products viewed, shopping behavior

2. How We Use Your Data

Your information helps us:

  • Process orders and manage your account
  • Improve our products, services, and website
  • Prevent fraud and enhance security
  • Send marketing communications (with your consent)
  • Comply with legal obligations

3. Data Sharing

We may share data with:

  • Payment processors to complete transactions
  • Shipping carriers for order fulfillment
  • Service providers assisting our operations
  • Legal authorities when required by law

We never sell your personal data to third parties.

4. Your Rights

Depending on your location, you may:

  • Access your personal data
  • Request corrections
  • Delete your information
  • Object to processing (e.g., marketing)
  • Restrict data use
    Exercise these rights via our Privacy Dashboard.

5. Cookies & Tracking Technologies

We use cookies to:

  • Enable shopping functionality
  • Analyze website traffic
  • Personalize your experience
    Manage preferences in our Cookie Settings.

6. Data Security

We implement:

  • SSL encryption for all transactions
  • Regular security audits
  • Limited employee access to sensitive data

7. International Data Transfers

Your data may be transferred globally with appropriate safeguards.

8. Children’s Privacy

We do not knowingly collect data from children under 16 without parental consent.

9. Policy Updates

We may revise this policy. The current version will always be posted here.

10. Contact Us

For privacy concerns, visit our Help Center.